Frequently asked questions...
Order:
Where's my order?
You will receive email updates on the status of your order
Do I have to pay customs charges for my order?
Cost apply depending on the delivery address and packaging
Prices will be listed at the checkout
What if I don't receive my order or part of it?
There is a tracking system on every order on your email updates
if your email has not been received email forevertilljannah.contact@gmail.com
How can I pay for my order?
You can use debit/credit card - Applepay
Is it safe to order online?
It is safe as all your data are protected by
How do I know you have received my order?
Will I receive a confirmation email when I place my order?
Can I make changes to my order?
Can I cancel my order?
What should I do if I receive an incorrect order or a faulty item?
Can I exchange an item?
Delivery
How does delivery take?
Where's my order?
Ordering for customers outside of the UK.
Europe delivery options
What if I have not received my order or part of it?
Do I have to pay customs charges for my order?
Can I choose a delivery date
Click and collect (visualize it first café)
UK saver delivery when will I receive my order?
Royalty only £9.99 (unlimited next-day delivery valid 1 year available only in southeast London)
Read the terms and conditions.
Do you deliver to PO boxes & BFPO addresses?